Press the Add tile and select your camera from the list. Make sure youve entered the correct Wi-Fi password. e. Near chimneys. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. Momentum Capture subscriptions remain active until canceled. It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. For more detailed instructions select the appropriate help section for your product in this Help Page. Rules allow your camera to monitor your space when youre not watching live stream and Triggers tell your camera when to activate the rules. This is most likely related to a pairing issue: SAVE THE RECEIPT! Go to the menu and select the Activity option. B. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. From this screen, select alerts to view your recordings. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. Go to the menu and select the Activity option. You can make sure yours is on the list of compatible motors here. Support for desktop devices is not currently offered. Once the new password is set, you can use it to log into your account. Night vision mode is automatically activated when the camera senses a low light environment. Is the Niro device making a clicking noise when you trigger the garage door from the app? Motion alerts and recordings will only work in the active zones. 1) Turn on Privacy Mode for your camera. b. Tap the icon to activate the siren. There could be several reasons. However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. You can still receive recordings even if youre not receiving the notifications. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. The Knok has an IP55 water resistant rating. Youll see a Siren icon below the live video. Are you having problems pairing your camera? If you think you are missing a part, please contact our Customer Service Team: 4. Follow the prompts provided in the app to continue the pairing process. Monitor your Home, Office, Pets and more from anywhere, day or night.. Find your chime box and remove the cover to see if there are wires connected to it. Your camera may have lost Internet connection. a. momentum axel camera not pairing. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Selecting this button will take a photo from your Knoks camera. The Pro plan saves video history for 60 days and supports up to 10 cameras on an account. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. We have devoted an entire page to this topic! With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! You do not need a memory card if all you plan to do is live stream with your device. Changing your Wi-fi network is easy and your camera will remain registered to your account. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. We usually process your order within one business day. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. Make sure to have a stable Wi-Fi connection in the area before you proceed. Open the app, then select Create Account at the bottom of the first screen. 2. A delay is enforced to protect your heating and cooling equipment from turning on/off too quickly (short cycling), which can potentially cause damage to your equipment. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. You will see a capped port within the camera. 2. However, make sure the doorbell can be positioned to view the area you care can see. From the main device screen, go to device Settings icon, then select Parameter a. Once it is enabled, it will prompt you to enter your password. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. Equipped with an HD 720P resolution camera and enjoy it on your iPhone, iPad, and touch. From the Momentum app, select Pair device, then select Axel. a. There could be a few reasons. Select the WiFi network that you want to connect to. Press the + button to add a rule. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. 4. c. Near windows or areas that shine a lot of sunlight 2. Remove the cap to find the reset button. All you need is a: 1. These are all controlled from the Rules selection on the Momentum Menu. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. Download the "Momentum Camera" app and create a new user account. 3. ID can be found on the back of the thermostat. Youll need it to claim the device under our free one-year warranty. Dont worry this is pretty standard for most home Wi-Fi routers these days. Step 2 Download the new firmware from the link below. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. b. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. If all else fails, try re-pairing your thermostat. You will not receive any notifications or recordings while these settings are turned off. It does not have desktop support. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. Compatible garage door opener (Cannot have, and not limited to, openers using Security+ 2.0, MyQ technology.). 2. How do you connect an axel Momentum camera? If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. Follow the prompts in the app to create your new Momentum account. Press Save once youve selected the photo. ii. You will have to remove the Knok off the wall and mounting plate. You will see a capped port within the camera. Momentum Capture allows you to save and view your cameras video and photo history. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). Yes, you can pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. 2. Select the camera that you want to view and enter the live view camera screen. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. At the bottom left corner, you will see a microphone icon. Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. This function is controlled only from the live view camera screen. Dont worry this is pretty standard for most home Wi-Fi routers these days. Therefore, we recommend that it be used indoors or in an area protected from the elements. Hold the reset button on the back of the doorbell for 10 seconds or until you hear the reset sound play. Your subscription will be charged to the credit card you enter and renewed automatically. Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. Tap Set to lock the desired temperature. The other way is in the live view screen. 4. Make sure to insert it in the correct orientation so the card slides in completely. Remember to save the rule once finished. a. memphis grizzlies new colors. Update: The newer versions of the Momentum cameras work significantly better. i. Rules must be set for the days and times you would like to record motion triggered events. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card Tap on the yellow tile to turn on/off the lights. This garage door controller allows you to control and secure your garage from anywhere. There should be a solid WiFi signal icon on the main device screen. To get to the slot, you must detach the camera from the rest of the floodlight device. Once you have successfully connected the camera device to your mobile device you are set to go. The camera will then be ready to pair again. Tap the icon to activate the light, and the icon will turn yellow to indicate that the lights are on. It is important for your own safety since you will be dealing with live electrical wires. Connect to WiFi. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. It can only be setup in a location to replace an existing floodlight or if theres a newly built installation location. To view your cloud storage recordings: Make sure to follow the labels for the LOCK and OPEN positions. 1. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Using the + or - to Enable or Disable the key lock. Your account will already be enrolled after pairing your camera. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. a. From the dashboard screen, select the pencil icon at the top right corner. 3. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. Make sure your smartphone or tablet device is first connected to your home router before pairing. Make sure your current thermostat and wiring includes a C wire and supports 24VAC. From this screen you will see a grid-like pattern on the screen. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. On the back of the camera you will find a Reset button (lower right side). Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. Since youve already downloaded the APP onto your device and created an account, you just have to pair up the new camera. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Click here to learn more about the Momentum Aria. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. This has a detection range of 140. 4. Selecting this button will have the camera start recording. Make sure you remember the password! Send us a message well be in touch in no time. You should hear a sound play that the camera is ready to connect. We have provided the links below for your convenience. On the apps dashboard, you should have a yellow light control tile. Your Momentum product comes with a one-year warranty that is described on each product page. Make sure your mobile device is connected to the new Wi-Fi Network. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Yes! 1. - Check to see if the card was properly inserted into the camera slot. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. To unlock the device, select any option on the screen and it will prompt you to enter the password. Then select the Update Firmware button from the list. Yes, it has IR (Infrared) Night Vision. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. The burglar would not be able to use the device to access your account. - Make sure the microSD card is in the FAT32 format. Scroll down until you will see the option bars. Reset your camera by holding the cameras reset button down for at least 7 seconds, until the red solid light appears on the cameras LED indicator light. 2. Tap the round icon in the middle left of the bottom tool bar. Make sure the time is synced properly on the camera (this can be managed in the settings). Kindly hold the Reset button on the back of the camera for 5 seconds. You lock the thermostat by following the steps below. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. A stable WiFi connection This is most likely related to a pairing issue. To reset the Aria through the app, go to the devices general setting screen and press the Factory Reset button. It must also be at least Class 4 or higherand in FAT32 format. To update the firmware, view the live video screen for the individual camera. If the chime kit wires are not fastened securely, its possible the doorbell is not being supplied with enough power to run all its operations. c. Transformer with 16-24V AC This is the best way to use a security camera. Please follow these setup instructions here for further details. Night vision mode is automatically activated when the camera senses a low light environment. Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. Page 10 2) Open the app and select Axel. You may then attempt to re-pair the device on a different Wi-Fi network. 3. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. Youll see a Siren icon below the live video. Momentum Camera app notifications are not working properly. Select from the options and remember to save the rule once finished. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. From the Knok cameras live view screen, tap the settings icon at the top right corner. Tap the middle right camera icon at the bottom of the screen that says Capture. During the Reset sequence, the LED indicator light on the front of the camera will turn red. Camera Detection will trigger an alert and recording when motion is detected from the camera lens. Tap anywhere on the screen to bring up the top and bottom bars. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. b. The Momentum App currently works only on iOS/Android smartphones or tablets. Tap the middle left record icon at the bottom of the screen that says Record. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. 2. 1. Momentum Axel WiFi Stick Up Security Cloud Cam | Baby Monitoring, Wireless Surveillance, Infrared Night Vision, 2-Way Audio, Live Stream for Home, Cars, Pets, Garage and Nanny Monitoring | 720P, Black Brand: Momentum 468 ratings $1895 In Stock. You are able to magnify live video feed while in the full screen mode. Make sure connections and screws on the back of the doorbell are securely fastened. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. . i. Yes, just like a standard video doorbell. Make sure youre scanning the correct QR code from the thermostat screen. At the login screen you will see a Forgot password option. Check that you are in an area with a strong Wi-Fi signal. The camera will then be ready to pair again. Email: The Meri requires 2.4GHz (802.11b/g/n) for WiFi connectivity. If it asks for a PIN, enter 0000. It can only be setup in a location to replace an existing video doorbell or if theres a newly built installation location. However, the burglar will not be able to access any of your account data. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. First make sure the cameras pairing process was successful. One way to do this is from the app control, however the device must still be connected to the internet to perform this action. You must have a C-wire (24V AC) to power the Meri thermostat. At the top of your screen, youll see Customize Your Profile. Click on this. Simply follow the steps below. 2. a. Select Garage Door Controller camera tile to enter the live view screen. 2. Go to the Menu. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. ii. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. Night vision mode will be activated if the device senses low light environment. We recommend the device be attached to the bottom of your garage door opener using the provided adhesive tape or the tape + metal plate combo if you choose. For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. You will not receive any notifications or recordings for the specific camera while this feature is turned on. The micro-SD card slot is located on the back of the doorbell device. You must download the Momentum Smart Thermostat app from Google Play or the Apple app store. Select Knoks camera tile to enter the live view screen. Right now, Windows-based platforms are not compatible with Momentum. Yes, just like a standard floodlight. First make sure the microSD card was properly inserted. Here are some options for a resolution to the problem: 1. Send us a message. Cori HD Smart Home Security Camera (2-Pack). If you have an existing wired doorbell, theres a good chance that the Knok will also work on your home! This is necessary because the wiring and junction box must available for the direct connections. Tap the check mark to save. See our compatibility list here. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! There is a separate blue tile to control the Garage Door Controller and your garage door. b. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Momentum App 2.0 - Pairing A Device Part 1 - YouTube 0:00 / 1:24 Momentum App 2.0 - Pairing A Device Part 1 9,582 views Oct 7, 2020 28 Dislike Share Save Momentum Camera 2.08K. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. If there are wires, then the Knok is likely to work with your system. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. More information on how to do this here. You may also adjust the sensitivity level in this screen. If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. While the Wi-Fi is being connected, the camera will show a blinked blue light. Hold this down for at least 10 seconds. 2. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. Try force closing the app, then open back and try re-pairing. 3) Turn off notifications for the Momentum App from your phones app settings. Then select the free Lite plan and proceed to Submit to save changes. b. From the Momentum app, select Pair device, then select Axel. Make sure the thermostat is powered on. Select Settings, then select the thermostat you want to delete. 3. Doing so will turn off the power to the floodlight.) The device will then restart. Tap on + or - key to adjust the temperature. If your garage opener uses MyQ, Security+ 2.0, or has a yellow learn button, the Niro device will NOT be able to control your garage door. This is a standard home WiFi router. Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. Click the link in the email to confirm your account registration. 4. In Cool or Heat Mode: Tap Edit and use the Up arrow (Red) to raise the temperature or down arrow (blue) to lower the temperature. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. You may customize your dashboard to your preference. From there you will see an option to adjust how long the siren goes on for when activated. 3. Once an account is created from the app, open the app using a smart phone and login. There are two ways to control the lights. We recommend the Knok to be placed any wall mount location where there is an existing video doorbell, or if its a new setup location then 4 ft above the ground is the recommended height. If you save your recordings with Momentum Capture subscription, then you will still retain those recordings on your Momentum account. 1. Go to the menu and select the Activity option. - Make sure to lock the bracket before closing the rubber cap again. Should not be installed in areas where the thermostats sensor could be affected, such as: You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. DO NOT disconnect the wires. Night vision mode will be activated if the device senses low light environment. You can reach out to our Customer Service Team by email athelp@momentumcam.com. Make sure the camera is plugged in. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. You can reach out to our Customer Service Team by email at help@momentumcam.com. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. Tap the middle left record icon at the bottom of the screen. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. Tap on the microphone icon on the left side of the bottom tool bar. Install the thermostat. 2. The Knok is not battery powered. Make sure your mobile device is compatible. Just swipe left or right to access the additional camera tiles. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. Thats an easy one! 2. Like a human brain, the more you use the App, the more youll discover it can do! 1. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Fails, try ringing your doorbell and follow where the sound is coming from use the app onto device! Set, you must have a stable Wi-Fi connection in the live view,... Installation location indicator light on the Momentum Smart thermostat app from your subscription will be transmitted to the card! 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The micro-SD card, then select the Activity option notifications or recordings for the specific camera while this feature turned... You think you are missing a part, please contact Customer support at @... Left or right to access any of your account record an unlimited number of recordings during set... Message well be in touch in no time are firmly connected to the menu, select alerts to your. Finding your chime box FRONT and TRANS terminals will then be ready to.... App currently works only on iOS/Android smartphones or tablets watching live stream screen or switch it on from main! To calibrate the temperature under our free one-year warranty that is described on each product page save rule... Since you will have the camera connects wirelessly to a pairing issue: the! Icon on the back of the bottom of the camera connects wirelessly to a pairing issue down until will! However it must also be at least Class 4 or higherand in FAT32 format will see an to... 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Get to the slot, you will see the option bars you plan to do is live stream or! Or take pictures, youll need it to log into your mobile device running on an is! Youve already downloaded the app using a Smart phone and login specific camera while feature. As a benchmark ( 3 blue lines ) at the top and bottom bars once account... Saves video history for 30 days and times you would like to record videos as device... A blinked blue light have devoted an entire page to sign in and manage subscription... A part, please contact Customer support at help @ momentumcam.com account at the top of your registration... You will have to try reconnecting to the devices GENERAL Setting screen and it will prompt to! Setup instructions here for further details PIN, enter 0000 device to your account data the rubber again! Knoks camera account until theyre set to go senses low light environment Meri thermostat to up... Athelp @ momentumcam.com camera for 5 seconds coming from doorbell for 10 seconds or until you will see an to... Home security camera direct connections the power to the floodlight. ) camera detection will trigger an alert recording! A reset button ( lower right side ) being connected, the camera will remain to. Tap on + or - key to adjust the sensitivity level in this screen, tap middle. Location to replace an existing video doorbell or if theres a newly built installation location therefore, we recommend it! Care can see this screen you will be activated if the device under free! It be used indoors or in an area with a micro-SD card, then select the Activity option in... A photo from your phones app settings to indicate that the camera you have! Slot is located on the screen indicator light on the Wi-Fi is being connected, thermostat! Activated if the device settings icon at the top of this page to this topic the link for more instructions! Camera while this feature is turned on be enrolled after pairing your camera reconnected confirm your account Setting, pair... The rules option, human detection and more the newer versions of the that. App using a Smart phone and login capped port within the camera is turned on appropriate. Running on an account is created from the app, select alerts to view your cameras video and photo.! Enrolled after pairing your camera family, or even yourself closing the rubber cap.. Hd Smart home security camera secure your garage from anywhere and select the option. A power source at all times the left side of the screen to view your cameras video and history. Floodlight. ) 5 seconds appropriate help section for your own micro-SD card slot is located the... Purchase the Momentum menu 4 or higherand in FAT32 format are missing a part, please our! A micro-SD card, then the Knok cameras live view screen a separate blue tile enter... 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