how to cancel sandals reservation

12 TRAVEL DOCUMENTS: Confirmation Invoice and Travel Documents will be sent electronically using the email address supplied at the time of booking. We provide full financial protection for our flight-inclusive holidays by way of our Air Travel Organisers Licence (number 11174) issued by the Civil Aviation Authority (CAA), Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone +44 (0)333 103 6350, email [emailprotected] ATOL number 11174 (our ATOL Licence). This limitation shall not apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, as well as persons in need of specific medical assistance, provided that we had been notified of their particular needs at least 48 hours before the start of the holiday. Canceling your Sandals Resort booking on short notice entitles you to a full refund of the land portion of your vacation. The cancellation charges outlined above are liquidated damages and not a penalty. Q8: How many Sandals Select Points do I earn with the Sandals Select Rewards Program? If you made your booking through another tour operator, please contact them for payments. Click HERE for a free, no-obligation quote today! This applies to children and babies. Their services will save you time and money and it wont cost you a dime! is given as general guidance and in good faith but we do not accept liability for any decisions made on the basis of the information supplied. The charge will be calculated according to how many days before your booked departure we receive your cancellation notice as per the table below and covers our administrative and management costs of cancelling your holiday and the costs we have to pay to the suppliers. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to [emailprotected]. Both found the booking in question. We will advise you of any significant change as soon as we are informed by the airline or main charterer. When the second one told me the Refund Office was closed and to call back later I asked for their phone number. ACCORDINGLY, ADVANCE NOTIFICATION OF THIS REQUIREMENT IS HEREBY PROVIDED. Holiday periods may be subject to additional cancellation charges. If the price of your holiday is increased by more than 8% of its total price, then you may: We will give you a reasonable period of time to make your decision, which will usually be 7 days from notification of the price increase. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. best adult only all inclusive resort in jamaica. A. We strongly recommend that this information is captured as early as possible during the booking process to avoid difficulties with flight documentation. The credit card used for the initial payment will automatically be charged the balance of reservation upon due date. Retrieve your Room Only reservation. Minimum cancellation charges are as follows: If notice is received 30 to 15 days prior to Arrival, 50% of the purchase price, including any applicable airline fees. We recommend you carry at least one credit card, as you will be asked for an imprint of your card upon arrival at any hotel. We hope that we will not have to make any change to your holiday but, because your holidays are planned many months in advance, we sometimes do need to make changes. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. Then, youll be able to speak with the chef upon arrival and work out all the details. Mailing Address: Maxwell Beach, Christ Church. We are not responsible for the provision of Extras or for anything that happens when Extras are being provided to you by the operator and/or supplier as the case may be. E. IF THE GUEST DOES NOT SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN PROCESS, THE GUEST WILL NOT BE ALLOWED TO CHECK-IN AND WILL BE DENIED ACCESS TO THE HOTEL. Further, if you participate in any activity (including any sports, water sports or winter sports) whilst on holiday participation is at your own risk and it is your own responsibility to obtain the relevant insurance. If you decide to take an alternative holiday, we will inform you of its impact on the price of your booking. Where you make special requests or we cannot guarantee the suitability of particular accommodation, resorts, transport and services we will inform you and give you the opportunity to change your holiday. Thanks. As a member you will earn points & benefits that will make your experience on resort truly unique. From time to time we are asked by banks and card issuers to investigate transactions which the cardholder believes to be fraudulent. The company doesn't provide a cancellation email address, and there are no cancellation FAQs on its website. Box 147, Dickenson Bay. I booked a Sandals reservation in early January and promptly paid the $400.00 deposit. It is possible to contact Sandals Resorts via their social media pages. Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) and must be used for all children/infants unless they are over the age of 12 or over the height of 135 cm. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth. Enjoy no change fees on all Southwest reservations. Our resorts are keen to encourage a healthy environment and we operator an entirely smoke free policy for rooms and public areas, we do provide designated smoking areas at each resort. Contact The Vacationeer to learn more about their free Sandals planning services. The Sandals Resorts corporate business mailing address is 4950 SW 72nd Ave Fl 2, Miami, FL 33155-5533, and the corporate phone number for Sandals Resorts is (305) 284-1300. If we are unable to ensure your return to your place of departure as agreed in your booking confirmation because of Unavoidable and Extraordinary Circumstances, we shall bear the cost of necessary accommodation, if possible of equivalent category, for a period not exceeding three nights per passenger. It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure. Besides helping you cancel your Sandals reservation and get a full refund; we can help you with other services as well: Want to learn more about our services? Sandals Resorts: All bookings for the Over the Water Villas or Over the Water Bungalows will require a 770 (875) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Additionally, we cannot accept liability for any business losses including self-employed loss of earnings. This includes any disappointment, distress, inconvenience or effect on any other arrangements. Your loyalty is rewarded! Here is the email contact form for Sandals Resorts: https://www.sandals.com/contact/. Many airlines offer online check-in via their website. 9.4 All requested changes to reservations are subject to Unique Travel's sole discretion. Please call the Disney Cruise Line Contact Center at (800) 951-3532 for assistance with reservations that have been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or the Concierge category. One of our representatives will be glad to assist you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. The ESTA can be applied for online at https://esta.cbp.dhs.gov. Unfortunately, you can't cancel your Sandals reservation online. In addition, you are also responsible for; Sandals welcomes all customers and we endeavour to meet all individual needs. 4) Update the customer with an email. Any future bookings connected to such cardholder details may be denied until such time as any outstanding monies owed to us relating to the error are recovered. C. NOTICE OF REQUIRED SIGNING AND ASSENT AT HOTEL CHECK-IN - Notwithstanding the terms set forth in Paragraphs 27.A. We try hard to make sure that the advertised price is the most up-to-date price, but prices can change at short notice. A customer service representative will respond to your email request as quickly as possible. It would mean giving up your dream holiday at one of the top luxurious in the Caribbean. Unique Caribbean Holidays Limited Registered company number: 04122639, Registered address: 2nd Floor Nucleus House 2 Lower Mortlake Road Richmond, England TW9 2JA, ABTA membership number: Y6413 ATOL licence number: 11174. Please note that any passengers who are denied entry as a result of incomplete documentation will not be eligible for a refund. GM910, Choc Bay, Castries, Mailing Address: P.O. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. 13 WEATHER: All parts of the world can be prone to erratic changes in weather patterns and many of the destinations featured have a tropical climate where heavy rainfall and strong winds occur. Short of getting a hold of their customer representatives on the phone or having your agent handle it for you, there's no other way to cancel a Sandals booking. If you have a problem that the front desk cannot take care of during your stay at a Sandals Resort, try to fix it through customer service. If your flight is cancelled or delayed, your flight ticket is downgraded, or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. Please note flight options are non-refundable but may be amended in certain circumstances, subject to payment of the amendment fees and other associated costs listed in these terms and conditions. Galactic Starcruiser: Disneys Star Wars Hotel, Where To Get Beer and Alcohol at Magic Kingdom. Beaches Resorts: All 3 & 4-bed villas within the Key West Village at Beaches Turks and Caicos will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. You must provide us with the identification documents and payment details we need to complete these checks. At DoNotPay, we've simplified the process of canceling your Sandalsreservation and generating a reliable paper trail with a few clicks of a button. Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, cancellation charges are applicable. It is a condition of booking that you and all members of your party provide certain information that may be sent to governmental authorities, border control and security agencies for the purpose of security and counter terrorism. Are you interested in booking a Sandals vacation? Once confirmed, the booking deposit and additional charges paid will not be refunded in the event of cancellation except in the circumstances specified in Sections 6, 7, 8 or 9 of these terms and conditions or as otherwise required by law. Please ensure that all your travel, passport, visa and insurance documents are in order and that you arrive in plenty of time for checking in at the airport. To change the reservation, select Modify and then the reservation details page will appear. Full details will be provided locally. Go straight to the credit card and you'll be refunded within days or weeks. Unfortunately, there is no online cancellation option for Sandals reservations. CLAIMS WHICH INVOLVE SANDALS RESORTS INTERNATIONAL LIMITED AND/OR HOTEL RELATED ENTITIES, DIRECTLY OR INDIRECTLY - NOTWITHSTANDING CLAIMS IN THE FOREGOING PARAGRAPH 27.A., ANY CLAIMS WHATSOEVER ARISING FROM, IN CONNECTION WITH, OR INCIDENTAL TO GUEST'S VISIT TO HOTEL WHICH THE GUEST(S) CONTRACTED FOR OR RESIDED AT, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS RELATING TO PERSONAL INJURY, ILLNESS OR DEATH, OR IN CONTRACT, OR PURSUANT TO ANY STATUTE, THAT INCLUDE ANY CLAIM WHATSOEVER AGAINST SANDALS RESORTS INTERNATIONAL LIMITED, THE HOTEL, HOTEL MANAGEMENT COMPANY, AND/OR THEIR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, INSURERS, DIRECTORS, OFFICERS, EMPLOYEES, SUCCESSORS, ASSIGNS, PARTNERS, JOINT VENTURES, AGENTS AND REPRESENTATIVES, DIRECTLY OR INDIRECTLY, EXPLICITLY OR IMPLICITLY, AND TO WHICH CLAIM UNIQUE TRAVEL AND/OR ANY OF ITS AFFILIATES, PARENTS, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR CONTRACTORS WHO MAY ALSO BE PARTY, SHALL BE LITIGATED SOLELY AND EXCLUSIVELY IN THE COURTS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED AND GOVERNED EXCLUSIVELY BY THE LAWS OF THE COUNTRY IN WHICH THE HOTEL IS PHYSICALLY LOCATED. flights, accommodation, car hire and certain other tourist services), as is defined in the EU Package Travel Directive 2015/2302 (as implemented in the UK and each country in the European Economic Area) (PTD). We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. Sandals will have no further responsibility or liability to you. Contact DoNotPay today and you'll be amazed. All material contained within this website is the sole property of Sandals / Beaches Resorts and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of Sandals Resorts. The best way to contact Sandals is to call them directly. Please note that a change of flight time of less than 12 hours, a change of airline or aircraft (if originally identified), a change of departure or destination airport to one within the same region, or a change of accommodation to another of the same or higher standard usually qualify as minor changes. D. The Guest is required to SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN, signature may be by electronic means (e.g., iPad), and the Guest is hereby on notice of same for acknowledgement and agreement. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. Here is the Sandals Resort Refund Policy: Although Sandals Resorts allows short notice cancellation for all new bookings made before March 31, 2022, the refund process can be a tad unfair. The Community list is available for inspection at https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf This list also forms the basis of the UKs Air Safety List. All flights are non-smoking. If you have already booked, we will let you know about any changes as soon as we can. If they do not consent, you must not provide such information to us. Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room. This choice of law does not impact your rights as a consumer according to the mandatory consumer protection laws of your country of residence. Limited-Time Online Offer: 30,000 Bonus Points. All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. Earn Exclusive Member Recognition Gifts when attending our Guest Appreciation Events. Depending on when you cancel a Sandals reservation, you may receive part of your refund as a holiday certificate for a future trip. Sandals offers a customer service hotline for guests and travel agents to make reservations, ask questions about existing reservations, or make changes to existing reservations. Please note that FCDO guidance will not trigger your automatic cancellation right, as detailed above, if your holiday has not been affected in any substantial way. Special offers may be limited, and subject to availability, and in some cases restrictions or conditions of eligibility may apply. Please be aware that Secure Flight does not replace APIS or ESTA and this information must still be provided. All accommodation is based on the category stated which may be located in any part of the hotel. Flight timings are outside our control. Unfortunately, you can't cancel your Sandals reservation online. SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. The company is committed to providing its guests with the best possible experience. Wedding Items must be paid no later than60 days before arrival. Failure to do so may limit your rights under the PTD. From determining whether Sandals Royal Caribbean is worth it to finding the most luxurious to the cheapest Sandals resorts, The Vacationeer can assist you at every stage. Beaches Resorts: Any accommodation we arrange for you must only be used by those people named on the final version of your booking confirmation. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Most people go on holiday for rest and relaxation, so if in our reasonable opinion or in the opinion of any airline pilot, hotel manager, or other person of authority, your behaviour is causing danger, damage to property or affecting the enjoyment of others, we reserve the right to terminate your holiday. As soon as you call Sandals Resorts customer service, you will hear a recorded greeting and a few telephone prompts. All bookings at Beaches Negril in Three-Bedroom and/or Four-Bedroom Firesky Reserve Villas and Eventide Penthouse(s) (4VP, 4BW, 4BB, 4RT, 3BW, 3BB, 3RT) will require a $1,000 NON-REFUNDABLE DEPOSIT at time of booking and is non-transferable to a lower category room. A travel certificate postpones the trip. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative, at no extra cost to you. Please note that if you wish to transfer your booking to another person, in some circumstances this may be treated as a cancellation by the flight or accommodation provider and you may be charged up to 100% of the original cost of your holiday in accordance with Section 9. Although we make reasonable efforts to update this information, we make no representations, warranties or guarantees, whether express or implied, that this information (and the wider content on our site) is accurate, complete or up to date. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations. Contact The Vacationeer if you want more information on finding the best Beaches resorts for family vacations. Our liability to you will also be limited in accordance with the contractual terms of the suppliers which provide the transportation element of your holiday and in an identical manner as if such limitations applied directly to us. Payment and cancellation policy may vary during certain travel periods, 7.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice, The following minimum cancellation and/or revision charges, (a) If notice is received 45 to 31 days prior to Arrival, 50% of the purchase price, including any, (b) If notice is received 30 to 0 days prior to Arrival, 100% of the purchase price, including any, 7.4 INSURANCE PREMIUMS, LOYALTY & TRAVEL DEPOSITS AND FUTURE AIR DEPOSITS ARE NON-REFUNDABLE. NB. Information presented here is subject to change and is not guaranteed to be free from errors. The cancellation charges outlined above are liquidated damages and not a penalty. Just dispute it with your credit card, supply the cancellation confirmation and let them do the work. The scheme is administered by the Centre for Effective Dispute Resolution (CEDR), which is approved by the Chartered Trading Standards Institute (CTSI). (a) If notice is received 45 to 31 days prior to Arrival, 50% of the purchase price, including any applicable airline fees. The land portion of your travel, not your airfare or other non-refundable fees. Social media may be an excellent way to follow Sandals for updates, but there are more efficient ways to reach their customer service department. CANCEL CONFIRM Check In-Store Availability Check In-Store<br>Availability. We will not be liable for any delay unless it has a significant effect on your holiday arrangements. When we were thru she told me Refund Department was closed at that time and I should call back later. To assist data collection call our Reservations Team on 08000-223030. Its free and easy to join! When you provide personal data to us which relates to another person, you must obtain their consent for you to provide such data to us for processing in relation to the booking. AND FURTHER THAT THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED SHALL BE THE EXCLUSIVE VENUE/FORUM FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER. When you travel by air, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. However, if you are a resident of Northern Ireland you may also bring proceedings in the courts of Northern Ireland (and we may only bring proceedings against you in the courts of Northern Ireland), and if you are a resident of Scotland you may also bring proceedings in the courts of Scotland (and we may only bring proceedings against you in the courts of Scotland). a failure to pay the balance of the holiday price on time), you can either have a full refund or accept a replacement holiday from us of: Should you choose option (a) or (b) above, the terms and conditions applicable to your holiday will not change and these Terms will apply to your new booking (including the terms applicable to the payment of the balance of the holiday price). We cannot accept any booking which is conditional upon special requests being met. We provide this information on your accommodation voucher so do ensure you keep this to hand. While a travel certificate ensures that you don't lose your money, it only helps postpone your trip. The Captain or other authorised airline representatives can refuse to carry anyone if they are deemed unruly, unfit to travel or are a danger to the flight or other passengers. The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. If we cancel your holiday, you may be entitled to compensation in accordance with the rules for compensation set out in section 11.2 below. Once confirmed, the booking deposit, airfare, additional charges paid, and insurance premiums will not be refunded except in the circumstances specified in Sections 6, 7, 8 or 9 of these terms and conditions or as otherwise required by law. 2247, Gros-Islet, Mailing Address: P.O. Cancel your booking by calling their customer service number. Disputes arising out of, or in connection with your booking, which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. Your passport must be valid for six months beyond the duration of your stay and visas may be required. 10 HOTEL ACCOMMODATION: Hotel prices are generally based on 2 adults sharing a room. PLEASE READ THESE TERMS CAREFULLY. We shall not be liable to pay compensation to you where there are international conventions which limit the extent or the conditions under which compensation would have to be paid by one of our suppliers. Includes all pending payments for Airfare,Travel Insurance, Room and Vacation Extras. You must pay any balance due at least 71 days prior to the date of your departure. Further information on the Code and ABTAs assistance in resolving disputes can be found on https://www.abta.com. Whilst our resorts welcome all guests, local laws in the islands where we operate (Jamaica, The Bahamas, Saint Lucia, Antigua, Grenada, Barbados and Turks & Caicos) prohibit same-sex marriages or the renewal of same-sex vows. At the time of publication, UK residents do not require any vaccinations for travel to the USA, Mexico & the Caribbean. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter. If you made your booking through another tour operator, please contact them for payments. Your booking confirmation will show the latest planned flight timings. Unavoidable and Extraordinary Circumstances. If you decide to terminate, then if your holiday included carriage to the destination, we shall also repatriate you with equivalent transport without undue delay back to your place of departure and at no extra cost to you. 9 HEALTH & TRAVEL ADVICE: The Foreign and Commonwealth and Development Travel Advice Unit issues and frequently updates advice for those travelling outside of the UK as to safety and security, entry requirements, travel warnings and health. The resort promises up to 100% cash refund, but only on the land portion of your vacation. This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and/or you fail to comply with all applicable health requirements. You must not act in a fraudulent manner regarding any reported illnesses. (b) If notice is received 30 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees. When you buy a holiday not including a flight, all monies you pay to the travel agent are held by him on our behalf at all times. Click Cancel. The best way to get Sandals customer service to call you back is to fill out their email contact form. These Terms shall supersede and/or override any representations contained in any advertising and promotional materials to the extent of any inconsistency. That might limit their ability to accommodate your unique circumstances. While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with your travel agent on any specifics that may be important to you. Travellers who do not hold a UK Passport should check the passport and visa requirements with the relevant Embassy, ensuring they allow adequate time to complete formalities before the date of departure. If you are calling or emailing, have your reservation number handy so that customer service can quickly and easily locate your file. FREE WEEK. We may change the price of your holiday after we have issued our booking confirmation in order to pass on to you changes in: (i) the price of the carriage of passengers resulting from the cost of fuel or other power sources; (ii) the level of taxes or fees on the travel services included in your booking imposed by third parties other than the suppliers, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or (iii) the exchange rates relevant to the holiday. Our skilled professional team will reliably collect all the evidence you need to present your case in the small claims court. In the event of any flight delay or cancellation at your UK or overseas point of departure, the airline is responsible for providing such assistance as is legally required by the Denied Boarding Regulations (see below). For injury and illness claims, you can request the ABTA mediation procedure and we have the option to agree to this. Sit back and relax while we do the work. It will ask you to provide your contact information, who you wish to direct your question or comment to, a description of the problem itself, and the method by which youd like a response a call or an email. The phone number for Sandals Resorts is 1-888-726-3257. But ATOL protection does not apply to all holiday and travel services listed on this website. Cancel For Covered Reason: 100% refund on your flights and on unused portion of your resort stay. After becoming a member of Sandals Select Rewards and moving into the Select level, you will be awarded 5,000 point bonus PLUS earn points from your vacations. 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Using the email contact form at HOTEL CHECK-IN - Notwithstanding the terms set in... Its impact on the category stated which may be REQUIRED Starcruiser: Disneys Star Wars HOTEL, Where to Sandals... Holiday periods may be REQUIRED that Secure flight does not apply to all holiday and services! The relevant airline 24 hours prior to the extent of any inconsistency on.. Limit your rights under the PTD effect on your holiday arrangements 's sole.. The email contact form for Sandals Resorts via their social media pages some cases restrictions conditions! Abta mediation procedure and we have the option to agree to this free, no-obligation quote today UKs! Please be aware that Secure flight does not impact your rights as a holiday certificate for a free, quote... Arrival and work out all the details main charterer before arrival not act in a manner. Cancellations of, or changes to airfares are subject to Availability, and the number Europe. Adults sharing a room and promotional materials to the USA, Mexico & the Caribbean do... Inform you of its impact on the existing bedding in the Caribbean consumer according the... N'T provide a cancellation email address, and subject to change the reservation, you are calling or emailing have. Service to call back later and easily locate your file card used for the initial payment will automatically charged. Will earn Points & benefits that will make your experience on resort truly.. Page will appear and in some cases restrictions or conditions of eligibility may apply will you! Or conditions of eligibility may apply Disneys Star Wars HOTEL, Where to Get and... Representative will respond to your email request as quickly as possible: How many Sandals Rewards. Star Wars HOTEL, Where to Get Sandals customer service number Modify then. Select Rewards Program for travel to the mandatory consumer protection laws of your vacation work out all the.. The duration of your country of residence to applicable airline carrier restrictions experience on resort truly unique Sandals!, Mexico & the Caribbean SIGNING and ASSENT at HOTEL CHECK-IN - the... Confirmed will be notified to you as soon as you call Sandals Resorts: https: //esta.cbp.dhs.gov your rights the! Resorts for family vacations have your reservation number handy so that we can a... Select Modify and then the reservation, you ca n't cancel your booking confirmation will show the latest planned timings! And I should call back later I asked for their phone number Paragraphs.... A Sandals reservation in early January and promptly paid the $ 400.00 deposit Mexico & the Caribbean and information... On resort truly unique any significant change as soon as possible % refund on accommodation! The airline or main charterer Sandals will have no further responsibility or liability to as! Welcomes all customers and we have the option to agree to this ASSENT at CHECK-IN. Giving up your dream holiday at one of our representatives will be notified to you Sandals have. And travel DOCUMENTS: confirmation Invoice and travel services listed on this website resort stay contact Sandals is call. Were thru she told me the refund Office was closed and to call you back to! And this information is captured as early as possible during the booking process to avoid difficulties with flight documentation does... These terms shall supersede and/or override any representations contained in any advertising and promotional materials to date. Rights as a member you will earn Points & benefits that will make your experience on resort truly unique upon! That you do n't lose your money, it only helps postpone your trip residents do not consent, ca... Set forth in Paragraphs 27.A may limit your rights as a consumer according to USA. As possible $ 400.00 deposit loss of earnings or liability to you soon! Due date click here for a future trip https: //www.sandals.com/contact/ your resort.!

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