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I often came across dead bodies in these respite shelters, which took a cool and level to remain calm and resolve the high-level situational problem. The real trick to mastering a role-play interview question is to imagine yourself as having gotten hired and performing in the role. These individuals may not be the most effective communicators. This leads to tranquility and allows me to handle stressful situations.". In those cases, you'll more likely be tested with only one scenario. The GCMS (Global Case Management System) is a system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications.It is also used by the Canada Border Services Agency (CBSA). When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". For instance, I traveled from Calgary to Toronto in Sept. To recap; Behavioral interview questions are presented as past scenarios you've previously encountered ('Tell me about a time when'). Your aim is to convey an understanding of what it takes to perform well in your role and the environment. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. You Didn't Dress the Part. These topics have definitely piqued my interest and I plan to further expand my knowledge. Offer how this would personally impact you, that of learning your work quality did not meet your expectations. A situational interview question is very similar to a behavioral interview question. Keeping the big-picture in focus is paramount here. As a CBSA officer, there is zero-tolerance for such behavior because we are held to a higher standard. Second language evaluation6. You sound like a mindful individual whose character aligns well with the expectations of the CBSA. Discuss your ability to adapt your communication style to others. Psychological assessment7. So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . (UTE), said in an interview. Your description is clear - good work! Recently searched locations will be displayed if there is no search query. It can strengthen communication and create a support system, emotionally and professionally. For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. As a trainee your annual salary will be $64,234 to $71,525 (FB-02). This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. Rate your skills in each language as beginner, conversational, or fluent. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. Whether you read law-related books, follow particular news journals or subscribe to a blog related to law enforcement and security, be sure to show your enthusiasm for building your knowledge base. They'll likely have presented the role to you in advance, giving you anywhere from a day to 5-10 minutes to prepare. "The values are respect, integrity, and professionalism. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions. Tax collectors and auditors used to work alongside border services workers inside . I recommend building on this answer by giving specific examples of the sources you lean on for your information. It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. Research the body language of someone who is confident and relaxed in a seated position. This is the trickiest part of the case interview and the main reason candidates fail their case interviews. The last step is to support your leadership, whether they take your advice or not. I have a quick inquiry that I am extremely eager to find out for sure: I successfully completed the interview component of the process back in April. I have worked in respite shelters where there is an overdose daily. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. It takes some specific personality traits to be able to carry out the duties of a police officer efficiently. It's important to be a good team player, but it's also good to know when to step in and take control over certain situations when it's needed. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. During an interview, the potential employer sees your appearance first. I'm not one to conform just because everyone else is.". My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. During an interview, you should provide the interviewer with your undivided attention. I've provided a starter example for you below. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. The agency looks for candidates who embody these values in principle and conduct at all times. In answer to. This answer is good! A common mistake for an employee to make is to assume why a policy is in place before asking clarifying questions. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. This is especially important when immersed in scenarios surrounding linguistic diversity. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week . This scenario will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. 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This is the primary reason not to get nervous. Good start! The CBSA frequently uses customer service based scenarios for their role-playing. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. The potential deportee receives a letter from CBSA requesting that he or she attend an "interview" at a local Canada Immigration Enforcement office (in Toronto this is known as the Greater Toronto Enforcement Centre or GTEC). Walk your interviewer through the steps you'd take to de-escalate the situation. The order will depend upon which enrolment centre you attend for your interview. Medical exam 8. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. I do recommend becoming a touch more specific. The first time most prospective police officers see a psychologist is during their pre-employment psychological evaluation interview. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. Your desire to uphold CBSA's high standards shines through in your response. So I applied to both the RCMP and Corrections Canada. Because of the volume of inquiries received, you may have to leave a message and wait for a return call, so we strongly encourage you to contact us via e-mail. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. You've had unique exposure to the activities of the CBSA via your officer positions within the airport. German-Egyptian scholar Hamed Abdel-Samad said in an interview that was posted to the Brother Rachid TV channel on YouTube on November 17, 2022 that Islam has been "distorted" from the beginning and that countries that implement shari'a law such as Afghanistan, ISIS, Iran, and the Boko Haram have failed to produce ideal societies. This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Your answer will provide insights as to how seriously you're competing for this position. Thorough research the role and offer what you learned about the CBSA history. Don't waste time berating yourself if an interview didn't go well. It evaluates your level of integrity and your problem-solving skills, your communication skills. "My airport experience is valuable, especially as a screening officer. Find additional company focused interview questions by practicing from one of our industry sets. This is something most job seekers don't do, and is a big reason why many people fail interviews. Canada Border Services Agency includes 'integrity' in its core values. Your answer will offer them insights into your approach to your work, as well as your work ethic. Anything that can be attributed to your growth. Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. I checked with my school international advisor and it is real. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Approach this like you would a sales pitch or a credibility statement. What factors in this hypothetical scenario did you take into consideration when deciding on your approach? Only when every member of the team has a clear view of what the big-picture looks like can you fully collaborate on the team effort. Choose a handful of your strengths which align with the requirements of this job. How much do CBSA agents make? Consider sharing what actions you take to ensure professionalism is maintained at all times. ", You've created a strong foundational answer - this is a good start! Record your voice and listen for tone, speech-crutches, slang and choice of words. I like that you are already answering in 'we' terms in the sense that you already have the job. The key pieces of your structure should be: Proper understanding of the objective of the . Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. Therefore, try to decompress and find your confidence before the interview. Or Call Us: 1- (888)-509-1987. Before that he failed his RCMP application. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". Offer the unique qualities, characteristics, and knowledge that helps you to stand apart from other candidates. Perhaps you didn't make enough eye contact, or maybe you couldn't think . Provide insights into your thought processes. "No. It's our responsibility to uphold the integrity and vows of the CBSA. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. Talk about the professional degree of your emotional intelligence. In other words, your performance is motivated by the energy you put into it. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. Share your skill level. "I read a great deal about the CBSA values. The stages involved in the hiring process are as follows: Online Job Application. So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion.

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