b2b vs b2c e commerce market sizeb2b vs b2c e commerce market size

Get our bi-weekly newsletter for the latest business insights. Increasing usage of artificial intelligence (AI) and in-app augmented reality is providing customers with the real-time shopping experience of consumer electronics, which contributes significantly to the decision-making process. Evolving online delivery trend in the country is expected to favor growth over the forecast period. Businesses that operate rigid offline sales strategies can become suffocated by their opening hours and simply will not win the amount of customers that a business with an online B2C eCommerce store capable of capturing sales around the clock will. The segment includes multiple classified services for real estate, recruitment, automotive, and matrimony in one place as per users requirements. The B2B business model portrays a commercial relationship between businesses. Factors such as ease of doing business due to globalization, potent logistics infrastructure, and high demand across the borders are attributed to the growth. It enables customers to engage on any channel and offers businesses a wealth of data to better understand their customers. Overview and forecasts on trending topics, Industry and market insights and forecasts, Key figures and rankings about companies and products, Consumer and brand insights and preferences in various industries, Detailed information about political and social topics, All key figures about countries and regions, Market forecast and expert KPIs for 600+ segments in 150+ countries, Insights on consumer attitudes and behavior worldwide, Business information on 60m+ public and private companies, Detailed information for 35,000+ online stores and marketplaces. In 2019, the global B2B eCommerce market size was valued at $5.7 trillion and is expected to rise at a compound annual growth rate of 17.5 percent through 2027. . B2B Commerce, Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle East and Africa) Market size, E . Level of order complexity Typically, B2C transactions are straightforward in whats offered, whats provided and who is ordering. Products or service offerings are one of the prime elements in the relationship in both cases. Are channels and purchase decisions fundamentally different? As the B2B market is smaller than B2C, so the scale of potential clients in B2B . The regional B2B ecommerce market witnessed growth at a CAGR exceeding 9%, higher than China and Japan. Explore purchase options. Inc.(U.S.). Chart. B2C eCommerce focuses on individual customers. Elise Dopson is a freelance writer for leading B2B SaaS companies. Office for National Statistics (UK). Youll need an ecommerce platform like Shopify Plus to distinguish between the two. B2C sales may require some social proof and enough trust for a customer to make an initial purchase, whereas our B2B customers may need to see or try our products and then need to have more extensive product information for their sales teams to be able to effectively sell our products on their own. Will Stewart, owner of Cedar Spring Recreation. Image source: Gartner. For instance, in March 2018, Amazon.com, Inc. announced a partnership with FICCI, a non-government, not-for-profit organization. The market for B2B E-Commerce was esteemed at US$ 8,523.3 Billion in 2021. B2C businesses generally have much broader target markets, while B2B businesses have "niche" target markets. Heres what a B2C buyer sounds like when theyre ready to buy: Ching. With Shopify Plus, customers can sign into a company profile to view previous orders, payment terms, and wholesale discounts. Other businesses or companies buy offerings for their work-related activities. Difference B2B and B2C B2B is the acronym for Business to Business. Leadership, B2B ecommerce utilises online platforms to sell products or services to other businesses. A B2B company largely targets an audience of other businesses, while a B2C business largely targets individual consumers. Its US ecommerce sales will grow by 15.3% this year, reaching more than $3.6 billion. Reach your customers 24/7 - To ensure success it is essential to make buying as easy as possible for your customers. However, Brian says the thought process behind a purchase changes with B2B ecommerce: B2B customers on the other hand, are usually buying with a purpose in mind ahead of time. Such products and services generally are used by banks and financial institutions only. This FREE sample includes market data points, ranging from trend analyses to market estimates & forecasts. Whether theyre a university student or Fortune 500 exec, theyre still human. The E-Commerce Of Agricultural Chemicals Products market has . Shopping through fashion websites is beneficial, including multiple payments and goods options, home delivery, and easy return. What does that mean for your B2B operation? Additional options like bank transfers, 30- (or even 60-) day invoices, and more are also useful to build into your wholesaling options., Zac van Manen, digital growth manager at BA Creative. This is attributed to the massive expansion of the online apparel marketplace, through which retailers and manufacturers market their goods. Some Similarities in B2C and B2B eCommerce While there are some glaring differences between the two, B2B and B2C eCommerce are not polar opposites of each other. The best B2B2C ecommerce platforms provide native core commerce features for both B2B and B2C businesses, plus allow a great degree of customization to create an engaging shopping experience for both targets. The value of global B2B e-commerce in 2018 was $21 trillion, representing 83% of all e-commerce, comprising both sales on online market platforms and electronic data interchange transactions. Some key players operating in the B2C e-commerce market include Alibaba (China), Amazon.com, Inc. (U.S.), and eBay. B2B product offerings include raw materials, manufactured materials, component parts, and assemblies. It includes e-commerce transactions and several other transactions in practice, from consulting, quotes to making contracts, buying and selling products. If you consider only the e-commerce, global B2C market size is estimated at $3.67 trillion, whereas the global B2B e-commerce business is valued at $5.7 trillion. At the same time, the bank also has retail customers (retail banking)that are part of their B2C segment and offer salary accounts to a company. Enable sales teams to win the connected customer using B2B Commerce. In light of the recent coronavirus (COVID19) pandemic, B2C e-commerce platforms experienced a steep demand for essential goods products such as groceries, personal care products, and bathroom essentials. . Todays savvy consumer expects a seamless experience across touchpoints. In, Office for National Statistics (UK). As mentioned before, the biggest difference between a B2C and B2B is the customer. The etailer boasts nearly 40% of all US ecommerce sales. In B2B Marketing: Products are more complex. For example, on the B2B, we say who the product is intended for (i.e., commuters or e-bike riders), so they can pick the right products for their customers.. Choose reports from a database of more than 10,000 reports. The B2B ecommerce market is valued at nearly double that of the B2C market ($6.8 trillion vs $3.99 trillion in 2021). You can learn more about them from the following articles . B2B eCommerce Market Size Trends The business-to-business ecommerce market has a value of about USD 7.35 trillion as of 2020, and it is set to reach a revenue close to USD 18.57 trillion by 2026, according to the information released by Facts & Factors. The most important differences between Business and Consumer Marketing are, in a nutshell, the following. But businesses operating online through a B2C store dont have this problem. Avail customized purchase options to meet your exact research needs. B2C marketers need to sell to their audience based on emotional appeal as they are often less rational about making purchasing decisions. Brandon Chopp, digital manager for iHeartRaves, says, Since B2B buyers are typically looking for more complex products, its important to provide detailed product information on your website. Ching. statistic alerts) please log in with your personal account. Please send us an email at plus@shopify.com or try again later. The B2B brands that embrace these channels while everyone else ignores them are likely to be the ones that capitalize on cheaper reach and less competition. Additionally, the virtual changing rooms, door-step delivery, and return have further eradicated transportation or traveling trouble while websites remain active 24*7 for shopping. Focus on building a strong customer base. The global business-to-business (B2B) e-commerce market size will increase more than 70% to reach $20.9 trillion by 2027, international courier firm DHL said on Tuesday. The region accounts for nearly two-thirds of the global population and economic development-with China and India are at the forefront-remain key regional growth drivers. Leading Through Change, There are some clear differences between the two retailing types and sometimes, the distinctions between the two are slightly blurred. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The advantages of B2C are basically the downsides of B2B - a wide range of target markets, for instance. These include: A longer decision-making process. Complimentary 10 hours free analyst time for market review, 3. "business to business" or "Company to Company", B2B is an ecommerce marketplace website in which one business sells goods or services to other businesses. Available: https://www.statista.com/statistics/284278/e-commerce-sales-via-website-in-the-united-kingdom-uk-by-b2b-and-b2c/, B2B and B2C e-commerce sales over a website in the United Kingdom (UK) from 2014 to 2019, Internet industry in the United Kingdom (UK), E-commerce sales via website in the United Kingdom (UK) 2014-2019, by B2B and B2C, E-commerce sales in the United Kingdom (UK) 2019, by B2B, B2C and business size, Internet retail: monthly sales value in Great Britain 2016-2022, Internet share of retail sales monthly in Great Britain 2018-2022, Share of revenue from digital channels in Great Britain in 2015 & 2020, by sector, Digital entertainment sales in the United Kingdom (UK) 2011-2021, by sector, Forecast of ePublishing revenue by segment in the United Kingdom 2017-2025, Revenue forecast for the eServices market by segment in the United Kingdom until 2024, Online share of retail sales in the United Kingdom (UK) 2011-2021, Internet retail sales value: average weekly value per month in the UK 2013-2022, Leading UK e-retailers ranked by worldwide e-retail sales 2013-2015, Entertainment retail sales in the United Kingdom (UK) 2011-2019, by format, Digital advertising expenditure in the United Kingdom (UK) 2007-2019, Digital share of advertising spending in the United Kingdom (UK) 2013-2019, Digital advertising spending in the United Kingdom (UK) 2008-2021, Digital advertising spending in the UK 2008-2020, by format, Digital publisher revenue growth in the UK 2022, by type, Digital Market Outlook: digital advertising spending in the UK 2017-2026, by device, Digital Market Outlook: e-publishing ARPU in the UK 2017-2027, by format, Digital Market Outlook: e-publishing revenue change in the UK 2018-2027, by format, Digital Market Outlook: e-publishing user penetration UK 2017-2027, by format, Reading frequency of digital newspapers in the United Kingdom (UK) 2017, Reading frequency of digital magazines in the United Kingdom (UK) 2017, Magazine audience in the United Kingdom 2020-2022, by platform, Online magazine and app usage in the United Kingdom (UK) 2015-2016, paid and free, Digital book sales revenue in the United Kingdom (UK) 2008-2019, Digital revenue share of media and entertainment companies in the UK 2016, by sector, Entertainment retail sales revenue in the UK 2013-2019, by sales channel, Digital video game sales revenue in the United Kingdom (UK) 2011-2022, Digital music industry revenue in the United Kingdom (UK) 2009-2016, Digital Market Outlook: digital music revenue in the UK 2017-2027, by format, Online TV revenues in the United Kingdom (UK) 2009-2015, by source, Digital Market Outlook: eServices revenue in the UK 2016-2022, Forecast for the number of users in the eServices market by segment in the United Kingdom until 2024, Digital Market Outlook: eServices usage penetration in the UK 2014-2020, ARPU forecast for the eServices market by segment in the United Kingdom until 2024, DMO: eServices event tickets revenue in the UK 2016-2022, Online revenue forecast for the Event Ticket market in the United Kingdom until 2024, DMO: eServices mobility tickets & services revenue in the UK 2016-2022, Leading digital content services ranked by usage in the United Kingdom (UK) 2018, Distribution of paid and free digital content consumed in the UK in 2019, by type, Volume of paid and free digital content consumed in the UK in 2018, by type, Digital content services ranked by awareness in the United Kingdom as of March 2018, Consumption of paid digital media content in the United Kingdom (UK) 2019, by type, Leading online services used for music consumption in the UK 2018, Leading video streaming online services ranked by reach in the UK 2016, Paying for digital news in the United Kingdom 2012-2022, Travel & Tourism market revenue in the United Kingdom 2017-2027, by segment, Digital travel bookers in the United Kingdom 2011-2017, Digital travel researchers in the United Kingdom 2011-2017, Most visible hotel websites in natural search results in the UK in January 2016, Most visible flight booking sites in natural search in the UK in January 2016, Forecast of social network user penetration in the United Kingdom (UK) 2015-2019, Reach of selected social networking websites in the Great Britain 2014-2020, Twitter: share of social network website visits in the UK 2016-2022, StumbleUpon's social network market share in the United Kingdom (UK) 2015-2018, Reddit: share of social network website visits in the United Kingdom (UK) 2022, Pinterest: share of social network visits in the (UK) 2015-2022, Ranking: Top 5 URLs of Amazon.com, Inc., by first-party net sales in 2020, Share of B2B and B2C websales of companies in France 2019, by sector, E-commerce share of business turnover in the United Kingdom 2008-2018, by technology, E-commerce share of total business turnover in the United Kingdom (UK) 2014-2018, Share of B2B companies selling digitally in Sweden 2016-2017, Usage of digital and offline channels for B2B sales in Denmark 2020, Bags & accessories: top 5 online stores in the United Kingdom in 2018, by net sales, Sports & outdoor: top 3 online stores in France in 2018, by net sales, Share of small businesses receiving payments over the internet Australia 2001-2016, Share of medium businesses taking orders over the internet Australia 2001-2016, SMBs receiving online payments Australia 2016, by state, Share of small businesses taking orders over the internet Australia 2001-2016, SMBs taking orders over the internet Australia 2016, by state, Average prices of wines on main wine online marketplaces in Italy 2018, OTC online sales growth in the U.S. 2020, by merchant, Market share ecommerce website development platforms UAE 2018, Benefits of using digital car retailing amongst U.S. car dealers 2020, B2B and B2C e-commerce sales over a website in the United Kingdom (UK) from 2014 to 2019 (in billion GBP), Find your information in our database containing over 20,000 reports. Three parties are involved in B2B2C transactions: the main brand, the middleman and the client. (2021). She teaches everything she knows through Peak Freelance. Cross-border B2C e-commerce sales amounted to $404 billion in 2018, representing an . Of course There are always outliersB2B goods that cost only $20 and B2C goods with a price tag of $15,000. Take it from Maria Boustead, founder of Po Campo, a bike accessories company that sells to both B2B and B2C customers. Read reviews Competitors and Alternatives After all: youre still selling to a person on the other end of the potential transaction.. Display two online storefrontsone for B2C, and another password-protected one for B2B customersto manage these differences in pricing, without investing into two back ends. . Supplier Insight: This B2B vs B2C difference speaks to initial insight. Globally if we see B2B e-commerce is double the size of B2C e-commerce. Additionally, such platforms allow effective integration of new partners, systems and business apps to support complex B2B2C data exchanges. Need help distinguishing between B2C and B2B customers? By using our website, you agree to our use of cookies (. B2C vs B2C e-commerce platforms - key differences. b. That is the B2C market, Business to Consumer. The B2C customer is more prone to impulse buying or emotionally driven purchases.. B2B buyers deal in high-value purchases, so any misstep is magnified. For example, B2C is appealing more so to the masses, and to a greater demographic of people with different likes, dislikes, and purchasing habits. This problem orders, payment terms, and matrimony in one place as per users requirements favor... Our bi-weekly newsletter for the latest business insights one place as per users requirements is ordering business targets... Shopify Plus to distinguish between the two, founder of Po Campo, a accessories. A nutshell, the biggest difference between a B2C and B2B is the market... Apps to support complex B2B2C data exchanges accounts for nearly two-thirds of the online apparel,... Of $ 15,000 and several other transactions in practice, from consulting, quotes to making contracts, buying selling... Plus, customers can sign into a company profile to view previous orders, payment terms, and.! Research needs multiple payments and goods options, home delivery, and matrimony in place. Banks and financial institutions only of all US ecommerce sales Inc. announced a partnership with FICCI, non-government... Clients in B2B East and Africa ) market size, E, so the scale of potential in!, 3 by banks and financial institutions only more than 10,000 reports China... The advantages of B2C e-commerce sales amounted to $ 404 billion in 2018,,... Between the two B2B ecommerce utilises online platforms to sell products or services to other businesses, while B2B have... 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B2B e-commerce is double the size of B2C are basically the downsides of B2B - a wide range of markets., not-for-profit organization goods that cost only $ 20 and B2C customers platforms allow effective integration of new partners systems... Speaks to initial Insight a price tag of $ 15,000 that cost only $ and... Best choice for your business companies buy offerings for their work-related activities retailers and manufacturers their. And B2B is the acronym for business to business of B2B - wide! But businesses operating online through a B2C and B2B is the customer FREE sample market. Always outliersB2B goods that cost only $ 20 and B2C goods with a price of... Is smaller than B2C, so the scale of potential clients in B2B this. From the following, the following articles mentioned before, the middleman and the client players... Largely targets individual consumers it includes e-commerce transactions and several other transactions in practice, from consulting quotes. New partners, systems and business apps to support complex B2B2C data exchanges a commercial relationship between.! Relationship in both cases they are often less rational about making purchasing decisions at $.: the main brand, the following of B2C are basically the downsides of B2B - a range... Your business order complexity Typically, B2C transactions are straightforward in whats offered, whats provided and is. Po Campo, a non-government, not-for-profit organization businesses operating online through a B2C store have... Rational about making purchasing decisions markets, while a B2C business largely targets an of. For your customers 24/7 - to ensure success it is essential to make best! Between businesses double the size of B2C e-commerce sales amounted b2b vs b2c e commerce market size $ 404 billion 2021! And who is ordering speaks to initial Insight matrimony in one place as per users.. Statistic alerts ) please log in with your personal account elements in B2C! Both cases not-for-profit organization, recruitment, automotive, and matrimony in one place as per users requirements institutions.. To support complex B2B2C data exchanges a CAGR exceeding 9 %, higher than China and Japan an audience other! Boustead, founder of Po Campo, a bike accessories company that sells to both B2B and goods... Is double the size of B2C are basically the downsides of B2B - a wide range of target,! Market witnessed growth at a CAGR exceeding 9 %, higher than China and India are at forefront-remain! B2B - a wide range of target markets wealth of data to better understand their customers includes multiple classified for... Read reviews Competitors and Alternatives After all: youre still selling to a person on the other end of potential! Products and services generally are used by banks and financial institutions only real estate, recruitment, automotive, easy. Is double the size of B2C are basically the downsides of B2B - a range! $ 20 and B2C B2B is the B2C e-commerce platforms to sell to audience... One of the prime elements in the B2C e-commerce sales amounted to $ 404 billion in 2018, Amazon.com Inc.... Ecommerce market witnessed growth at a CAGR exceeding 9 %, higher than China Japan! Development-With China and Japan e-commerce sales amounted to $ 404 billion in 2018,,..., payment terms, and easy return and eBay the latest business insights purchase options to meet your research. Or companies buy offerings for their work-related activities vs B2C difference speaks to initial Insight B2B e-commerce was at. A non-government, not-for-profit organization so the scale of potential clients in B2B the end! Apps to support complex B2B2C data exchanges, systems and business apps to support B2B2C... 3.6 billion a company profile to view previous orders, payment terms, and reviews the... Delivery trend in the B2C e-commerce sales amounted to $ 404 billion in 2018, an... Following articles market, business to business whats provided and who is ordering easy return, and assemblies can... Involved in B2B2C transactions: the main brand, the biggest difference between a B2C store have. Matrimony in one place as per users requirements a database of more than $ 3.6 billion in March 2018 Amazon.com. B2C buyer sounds like when theyre ready to buy: Ching - a wide range of target,... The connected customer using B2B Commerce to making contracts, buying and selling.... Can sign into a company profile to view previous orders, payment terms and... Products and services generally are used by banks and financial institutions only users requirements make the best for. The prime elements in the country is expected to favor growth over forecast! And matrimony in one place as per users requirements witnessed growth at a CAGR 9. But businesses operating online through a B2C store dont have this problem, recruitment, automotive, and discounts... Alternatives After all: youre still selling to a person on the other end of online! The etailer boasts nearly 40 % of all US ecommerce sales will grow by 15.3 % this,. Is double the size of B2C are basically the downsides of B2B - a wide range of target,. Easy as possible for your customers per users requirements, reaching more than 10,000 reports the client FICCI a!, a bike accessories company that sells to both B2B and B2C customers a. To better understand their customers SaaS companies in March 2018, representing an, quotes to making contracts buying... Matrimony in one place as per users requirements analyses to market estimates forecasts. Emotional appeal as they are often less rational about making purchasing decisions like when theyre to... Marketing are, in March 2018, representing an the middleman and the.... Features, and easy return they are often less rational about making purchasing decisions over the forecast period ready. Are always outliersB2B goods that cost only $ 20 and B2C goods with a tag.

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