shopee for security reasons we cannot process your request

provided; every potential issue may involve several factors not detailed in the conversations Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Here is a more detailed explanation about the Shopee account being banned. I got ban yesterday. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. If the system rejects it, there is no way for them to override it. i got banned today. If you ship orders late too often, your account might be suspended. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Absurd! They deserve a class action lawsuit. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. I recommend allowing 24 hours to pass before trying again. CS will just do [censored]. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. Then click on the Proceed button. For genuine grounds, the seller wishes to refuse the buyers request. Today, I login the Shopee app on my physical Android x86 device (a laptop with a legitimate commercial Android operating system with official Google Play Store and Google account) after installing and running it for the first time there. I am requesting shopee to release my funds on my account as soon as possible. I've never had a problem with my account before, not sure why this "security" check got in the way. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. This will incur penalty points under the Customer Service area of performance. March 21, 2022. How to pay Spay? I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. Your billing address format has to be exact. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". Related: Shopee Seller Return and Refund Philippines. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). Refunds. However, you will need to register those accounts using different e-mail addresses and different usernames. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. I received no explanation even after many inquiries. Got banned out of nowhere for Shopee Singapore. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. So what to do now? I still can't believe that they will ban my 4yr old account just like that. :((. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. It really really sucks! Days to Ship the time it takes a merchant to prepare a product for delivery. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. Show. If you have not yet received an order that has been dispatched, you may request a one-time extension of the Shopee Guarantee term of three days. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. The product you received is a faulty one. Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. 1. I have spent days emailing them and today, they finally wrote back to say that my account will never be reinstated because of a violation that I have no freaking idea what's about. Having trouble managing your online stores? In this case, the sellers Days to Ship (DTS) and Estimated Delivery Time (EDT) are taken into consideration, which commences on the day that your payment confirmation is received. Worst, I received an email from Shopee suspending my account. ", MacBook Because we rely on retailers classifying themselves correctly, its possible that an age-appropriate transaction is being blocked mistakenly. Your billing address format has to be exact. Well good-ridden of Shopee then. Hi may I ask have solved the problem? atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. You might not get banned only if you have verified your acc. You might not be able to log in to your Shopee account due to the following reasons: Shopee aims to make the shopping experience safe for all their users, and this means that there are some system limitations that are put in place. Everyone has to go through it eventually. How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. (e.g., missing inclusions), You received the wrong product(s). After the page loads, search for Request Account Deletion and click on it. Their service is terrible. You are right Shopee customer service sucks they just making promises and left you to nothing. If the system rejects it, there is no way for them to override it. On the Order Details page, click the button that says Extend Shopee Guarantee.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sorry, we are not able to process your request. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. Please try again later plz give me any solution thank u. No problem right? You are viewing the PayPal Community Archives. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. Then download the Shopee app in the emulator you have downloaded. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. They refused to explain which vouchers were misused and how. He is still selling on Shopee. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. How to Extend Shopee Guarantee? there's 1770 left in may seller balance. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. I just want to get my money back. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. This content may be old or outdated. I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. Apple disclaims any and all liability for the acts, Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. I dont use spaylater and I have shopeepay balance in their system. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Then click the " Return . They copied and paste every single email that they're sending me. grrr, The same thing also happened to me. Having trouble managing your online stores? You are viewing the PayPal Community Archives. passport, NRIC, student ID, work ID). The Centerpoint Bldg. I think this is just a way of trying to get people to use paypal to pay in-store so they can grow this section of their business (get the transaction fees from merchants, etc.). For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. Please try again later. So my Shopee account just got permanently banned from ever buying or selling on the platform. We're going around circles and up until now they don't have a resolution. You can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. Once the order has been approved by the Buyer, the payment will be made to the Seller. Of course you can! We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Secondary is their customer support is rather superficial as well as their software or business logic is really suspect. Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. In order to do so, go to the Order Details page and click Extend Shopee Guarantee. This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. I am planning to file a complaint with DTI. The solution is simple, albeit with a subtle hint of racism. Any solution to this? Account bans and freezes for fraud and severe repeated violations can last indefinitely. We reserve the right to cancel their order if they do not comply with this requirement. Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. I returned the item (with proof). ", a robot: "We cannot process your request, please try again later. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. WE HAVE SAME PROBLEM HERE. Sorry, we are not able to process your request. I have already contacted them via live agent chat 5x and they have requested me to provide a screenshot of my acct repeatedly. I think they just hate the idea of people earning credits easily. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! This site contains user submitted content, comments and opinions and is for informational purposes Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. Please try again later, Re: Sorry, we are not able to process your request. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. Ginee product management allow you upload products to all of your online stores from all marketplace just once! Hi, The request should only be made during the Shopee Guarantee Period. You can also receive a reimbursement of your order without sending the goods. By browsing this website, you consent to the use of cookies. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. https://tools.usps.com/go/ZipLookupAction!input.action, "We cannot process your request, please try again later. How is this legal? This is because some automated fuel dispensers may bring the card into a negative balance. How to unbanned Shopee account? 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Not sure if anyone else has come across this and has any comments on it, quite a thorn in our backside. It will be best if we will work together since I am seeing a lot of cases like us here. Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. App limiting the user account for no reason which is not controllable by the end customer. Make sure to attach all the hard evidence such as screenshots and email from shopee. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. They cant even provide you with proof of your violations. how you run your business, whether you sell on other platforms, the size of your team, etc. An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. You can handle multiple stores from all marketplace just by single dashboard. If you're given this option, an authorisation request goes to . Their customer service sucks! Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. I filed a complaint already. as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. Valid photo ID (e.g. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. This content may be old or outdated. Please try again later. 1999-2023 PayPal, Inc. All rights reserved. Save time, save cost, save energy, join Ginee Now! If you have nothing received, you will always require photographic proof to return. Shopee Malaysia: Back to Basic with Ginee Malaysia, Guides To Start Selling Products On Shopee Malaysia. (e.g., wrong color, size, or product), Your parcel is damaged. The first way is uploading the necessary documents using Shopee app. I also reported the account of seller for selling prohibited item realistic toy guns. The tracking number of the order can be proved in this situation. Visit the USPS Zip Code lookup website and enter your address. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. They cant explain what were my violations. Always get flagged for security reasons for us. Then select the icon or the Shopee account setting on the up side of the page. I went as far as filing a complaint witht the DTI Philippines. Read also: Shopee Malaysia: Back to Basic with Ginee Malaysia. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. And know what? My device has been banned too. Browse on your Shopee app and look for the . In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. Shopee is refusing to do even this and is retaining all my personal information ! Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. Shopee also banned my account for more than a month now, I actually don't care about my platinum membership, all I wanted now is to just withdraw my money in shopeepay. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. By browsing this website, you consent to the use of cookies. ", User profile for user: I tried to inform them they promised me that it would be lifted by June 5th but up until now I still can't make any purchase. Like wth? Hes also the one behind Pesohacks.com and Ballunlocked.com. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? Harassment is any behavior intended to disturb or upset a person or group of people. This comment was posted by a verified customer. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. They always send automated email or copy paste for update but still they dont resolve the issue. Report to CS totally cannot help. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. If not, you will instantly cancel your return request and the money will be refunded to the seller.

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