The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Stay home when you are sick, and keep your children home when they are sick. Below are a few links to frequently requested information. 772.466.1600. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. You can pay your bill online or just check the status of your account. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Funds raised support education programs and local scholarships. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's The Kiosk accepts cash, credit/debit cards and checks. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Arts & crafts vendors will line up in front of the Indian River in Marina Square. You can pay them directly on this website. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. FPUA personnel may be wearing Personal Protective Equipment. For more info, please call 772-466-1600, ext. Click to View the Electric Service Area Map. These categories are ranked against standards set by the Public Power Communities across the nation. All rights reserved. Please be patient as you may experience long wait times while we work closely with each and every customer. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Mustard Seed can be reached at 772-465-6021. Extra personnel will be available to answer incoming calls. FPUA, is one of 34 public power communities throughout Florida. Cover your mouth and nose with a tissue when coughing or sneezing. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. The Kiosk accepts cash, credit/debit cards and check payments. Come enjoy our special events and great bands. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Our representatives are equipped with the necessary tools to continue providing great customer service. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. jdoe@fpua.com) being used 100.0% of the time. Pay by Text. About St. Lucie County Utilities; Customer Service. The drive-thru is also available, but lines can be long in the early hours. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. Easy to Set-up, Easy to Use. Budget Billing applies to all services appearing on utility bills. Must also provide a voided check. *Please be advised that individual business hours may be subject to change due to COVID-19. How can I contact Fort Pierce Utilities Authority about my bill? You can have your utility bill payment automatically deducted from your checking account each month. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Wash hands often with soap and water 20 seconds or longer. 65-1557; and 20 of Ch. 3900. Published: Nov. 18, 2022 at 2:55 PM PST. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. We accept Visa, MC, Discover, and AMEX; a . Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Phone and Mobile Payment Options. WFLX wanted to know why the accounts were past due. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. This program will be continued through July 24, 2020. Customers must adhere to their established payment schedule. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. Eligible households could receive $250 which can go towards utility payments. The second phase, expected to be available later this month, will include direct payments to the business community. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. 3900) is open from 9:00 am to 5:00 pm. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. 67-1391. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. FPUA accepts most major credit card payments through Online Services to pay your bill online. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. Additional information will be provided when an appointment is scheduled. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Each month you will receive your FPUA utility bill by mail. The quickest and easiest way to make your payment is by using our Online Billpay System. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. 3900. Register online and have your utility bill payment automatically deducted from your checking account each month. They want a land that is slab ready. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. Please enable JavaScript in your browser for a better user experience. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill 141. Create a Website Account - Manage notification subscriptions, save form progress and more. - Light, heat and power. 3900. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. - Manage notification subscriptions, save form progress and more. You can be assured we will respond in an expeditious manner to restore the power. 3900, Monday through Friday, 9:00 am-5:00 pm. Automatic Bill Payment. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Advertisement Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. This convenient option eliminates the necessity of coming to one of our locations to make payments. This program is available until July 24, 2020.*. There is always great music, great food, and a great time waiting for you. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. - Manage notification subscriptions, save form progress and more. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. 3900. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. This program is available through July 24, 2020. Click here to view the flyer from Florida Community Health Centers, Inc. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Optional- Enrollment allows customer to utilize all services offered. Pay over the Internet. Enter employee name to find & verify emails, phones, social links, etc. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Please be patient as you may experience long wait times as we work closely with each and every customer. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Hand sanitizer will be available at the entrance and at each customer representative workstation. Parking Garage is open and free for your parking convenience! Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . For additional information please call FPUA Customer Service at 772-466-1600, ext. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. All payments made through the Kiosk are credited to your account within minutes. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. 59-1290; 2 of Ch. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Eligibility requirements apply. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. FPUA has taken additional steps to help our customers during this crisis. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Thank you for your patience as we continue to streamline the process. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. She fears property managers might retaliate, possibly even evict her and she cant afford that. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Please log on to. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. The Customer Service call center (772-466-1600, ext. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Fort Pierce Utilities Authority uses 1 email formats. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Pay Your Bill Online. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Accounts may accumulate large credits or debits. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. Clean and disinfect high touch surfaces often. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. Find top employees, contact details and business statistics at RocketReach. ALPI can be reached at 844-356-8138. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Residents will need to provide documentation of past-due payments to support the need for assistance. COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance with up to 12 months to pay at zero percent (0%) interest (minimum payment of $50). This convenient option eliminates the necessity of coming to one of our locations to make payments. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. A cashier will be available for customers that require cash back. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Please call customer service at 772-466-1600, ext. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. FPUA is proud to serve you, and we will face this challenge together. Kiosk Bill Payment Option is Now Available! Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Mobile Payment Options, including internet and auto pay. Payments accepted 8:00 am to 4:30 pm Monday Friday. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Utility Service Policy; FAQs; Customer Service Forms. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. For your added convenience, please check out the many payment options available online at www.fpua.com. Please limit one person per account. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. We encourage all customers to remain current with utility bill payments. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. FPUA personnel will again ask the series of health-related questions. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. If they cared about us, theyd get stuff done, the tenant said. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. S. 6th Street Marina Square will need to provide for lighting the streets parks! The transmission and distribution of electric power from internal and external power to..., Highwaymen paintings, hand-painted glassware and much fort pierce utilities payment extension more are available 24/7 and the Kiosk accepts cash, cards! Details and business statistics at RocketReach part to help protect the safety and health of other customers and continuous! Also responsible for the transmission and distribution of electric power from internal external. Of the bill will be deducted from your checking account each month you dont a... 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