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It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Tel: +91 22 2283 read more, ANA Jakarta Office They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Star Alliance since 1999. Osaka Office Singapore to New Zealand round-trip fare includesairport taxesof S$150. 153 Rajadamri Road . In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Tel: +64 9 379 3209 Visit Air Traveler Club to learn more. They must still take a pre-departure test within two days of flight departure, and meet prevailing visa requirements. 9th Floor, Emerald Tower Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. TTY users phone 133 677 then ask for 1800 132 476. Karachi City Office But even there, a live person (part of Air NZs customer service team) is available. If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. You can also call Air New Zealand customer service at +64 9 357 3000. A: To contact Air New Zealand headquarters (corporate office with an address: 185 Fanshawe Street, Auckland, 1010 New Zealand) call 64-9-336-2400. However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. No answer? . The best thing: youll typically pay the same price for the flight ticket. If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) Air NZ Booking Center essential information for passengers. Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Built using WordPress and EmpowerWP Theme. See Baggage Services Offices for lost luggage enquiries. If you're unable to find the answer from local agent, please contact Singapore Airlines welcome to join. The family name used for the original booking. Flights to Asia Pacific. AsiaLatin AmericaAfricaMiddle EastPacific Islands, Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply).Email:resasia@airnz.co.nz, Global Destinations1st LaneHindu ColonyDadar (e),Mumbai 400014 IndiaTel: +91 22 43004500Fax: +91 22 43004501Email: airnz@globaldestinations.in, AirNewZealand c/- Discover the World MarketingH R Rasuna Said Kav.20 Jakarta 12940Indonesia Tel: +62 (21) 295 333 20 Fax: +62 (21) 521 2021 Email: support@discoveryjkt.net, AirNewZealand c/- Discover the World Marketing Office Suite 19-10-1, Level 10, UOA Centre No 19 Jalan Pinang Kuala Lumpur, 50450 Tel: +03 27155020, Air NiuginiAir Niugini House, Jackson Airport,Port MorsbyTel: +675 327 3444, Aerotel Ltd Corp 10th Floor, Rufino Pacific Tower 6784 Ayala Avenue, Makati City 1226 Philippines, Tel: (+632) 884 8097 Fax: (+632) 856-1315 or (+632) 856-1382 Email: Kareem.Pia@aerotel.com.ph, Cargo Sales and InformationAirglobe IncTel: +632-853-9451Fax: +632-854-5677Email: audreyk@eastern.com.ph, General baggage enquiries: +886-3-3517637Fax: 0080-185-2038Email: resasia@airnz.co.nz, AirNewZealand c/- Air People International 14th Floor Charn Issara Tower II New Petchburi Road Bangkapi, Huaykwang Bangkok 10320 Tel: +66 (0) 2718 1839Email: airnz@apiairlines.com, Cargo Sales and InformationTel: + 66 2 2358280 - 2Fax: + 66 2 2316483Email: cargosales.nz@waa.co.th, AirNewZealand c/- Discover the World Marketing 3rd Floor, Saigon Pearl Plaza 92E Nguyen Huu Canh Street22 Ward, Binh Thanh DistrictHo Chi Minh City, Vietnam Tel: +8428 6291 2277 Fax: +8428 6291 2281 Email: airnz@discovertheworldvietnam.com, Air NZ ReservationsPhone: 64 9 357 3000Fax: 64 9 336 2649, Discover the WorldWorld Trade Center, Montecito No. It is recommended that you contact your local port for restrictions guidelines Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com) or review current restrictions International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Singapore Airlines offers scheduled flights between Auckland and A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. Please select your location from the menu below. Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. *Allprices are quoted in Singapore Dollars (S$). 901 It seems that currently there is no way to chat with a human (someone from Air NZ customer service team) via webchat. Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Email: nz_feedback@singaporeair.com.sg. Tel: +66-2-250-9898 / 66-2-250-9888 (Reservations) KLM Customer Contact Centre : +94 11 2439 747 Airpoints enquiries - 0800 028 4149. Singapore to New Zealand round-trip fare includes airport taxes of S$150. Fax: +64 9 256 8435 Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) You'll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. ColomboOffice (GSA) Al-Sawan Bldg. 808 909 (Reservation freephone). With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. You can also complete a MEDA form, or find out more about flying with a medical condition. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Learn how AirNewZealand is reducing avoidable carbon emissions. Auckland Airport Airnewzealand.com.sg traffic volume is 318 unique daily visitors and their 1,144 pageviews. Beirut, Lebanon Jakarta Office And there's plenty of more ways he can help. The above offers are undoubtedly the best Air New Zealand Singapore deals across the web. National cargo (domestic New Zealand) Regional airport cargo contact details. recommending complete pricing freedom from January 1, 2026. Beirut Office (GSA) Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. 0800-747-777. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. You should receive a response within a few working days. international airlines offers scheduled commercial flights between New Zealand and For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). "E-Ticket booking ref A1234H.pdf". Please try again later. Once a week we send new hacker fares and rare flight deals to Asia Pacific. If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. Air New Zealand Official Facebook). Air New Zealand offers scheduled flights between Singapore and Auckland / Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Airpoints, Air NZs loyalty program, provides dedicated phone numbers for its members. For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). Courtyard by Marriott Tbilisi Find the cheapest possible airfares to New Zealand. Maharashtra, India Visa like passport and consular services is a service and a fee is charged for grant of visa in accordance with the scale laid down by the Government of India. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Discovery Complex For further information, please visit your nearest HSBC Branch in mainland China or to contact us directly, please call Retail Banking and Wealth Management Customer Service hotline on 800-820-8878 ([86] (21) 3888 8878 if you are outside of mainland China or are using a mobile phone). Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. Air New Zealand and Singapore Airlines are codesharing on each other's flights between London and Manchester to Singapore and onto Auckland and Christchurch. Postal address: PO Box 3 1 Cargo Building You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. Air New Zealand head office. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. For Airpoints information, please see: Travel benefits with Singapore Airlines. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. ticket changes, cancellations, and refunds. Please consider sharing this article on social media or sending it to your friends by email or your favorite messenger. Never share personal details on Facebook public wall, or on Twitter feed. Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. It may take a little longer than usual to get back to you. The web value rate of airnewzealand.com.sg is 9,373 USD. Room 1401, 14th Floor When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Auckland 1142 New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. (Appendix II). Pro-tip: For the best Oscar experience,sign in to the website first. Moreover, some local branches and ticketing offices around the world allow their customers to contact them via e-mail: For urgent enquiries Air New Zealand recommends sending an email using this online form. 11, York Street Operating Hours: 0900 - 1700hrs . All rights reserved. It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. Office Hours: 9:00 am - 10:00 read more, KLM Colombo Office Baggage Services. Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. Note that not all cabin classes are available for every destination or airline. Official Facebook), Air New Zealand Cabin Crew (photo credit to Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. Singapore 819659 Air New Zealand Changi Airport Office. Karachi Freephone (NZ): 0800 767 747. Deaf or hearing impaired? You can view a credit and use it to book new flights online. Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. Deaf or hearing impaired? However, it is advisable to also consult the website of the . Baggage. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. Office Hours If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. Live chat is slightly different as there are many technologies (including AI and machine learning) that airlines can implement to get a chatbot operator experience. Your Airpoints number if you have an Airpoints related enquiry. Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. Late hours on weekends can increase the chance for your call to be answered promptly. Tbilisi, Georgia Passengers aged 18+ travelling internationally on Air NZ must be fully vaccinated against COVID-19. First, you need to cancel your flight by logging in to the Change Bookingsection of the website. Wellington. HanoiCity Office We hope you found this article useful. 38Piso 26 - oficina 26Col. ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. Air New Zealand Singapore office has been set to ensure that the services offered by the airline are delivered efficiently. Commissions made by agents generally come from the airline side, not from the customer side. eligible Air New Zealand flights, as well as many partner airline and APG Lebanon Check for up-to-date flight status information. Airpoints help. According to our tests, the average wait time for the Air New Zealand call center was between 10 and 40 minutes depending on when we were calling. Just ask "What is my credit balance?" There are times when the airline simply wont answer your calls. Email: resasia@airnz.co.nz. And Air New Zealand's decision to buy the second half of Ansett, cutting Singapore Airlines out of the deal, contributed to Brierleys being able to do its own deal with Singapore. Auckland We know it all too well. Singapore. Beijing Representative OfficeTravel Link Marketing Co., Ltd. Tel: +961 1 789 987 17/ 20. Please note thatit may take up to 90 days for the ombudsman to resolve your complaint. Air France Call Center Tel:+81 6 6341 2661 Auckland, Auckland, New Zealand. Basically, the earlier in the day you call, the less youll have to wait. Not only in New Zealand and Australia but all over the world when traveling abroad. Mack Air (Pvt) Ltd For more information about international shipments, discover our help pages. New Zealand Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. Engineering and Maintenance. Singapore . Closed Fax: +64 9 379 0097 Agency and Corporate Sales Phone numbers available by logging into Agent 360. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. *All prices are quoted in Singapore Dollars (S$). The airline operates You will need your booking reference and the last name on the booking. ). If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. In June, Singapore Airlines proposed raising its stake in Air NZ from 25 to 49 percent and investing $650 million in the company, but was prevented from doing so by New Zealand government . A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. In Clash of Clans, unlocking. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Air New Zealand's domestic network offers services to 20 main centres and regions across New Zealand. 0800-747-777. Most airlines have still not adopted WhatsApp as a means of communicating with their customers. Subscribe . Include nearby airports in your search. A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. Olgivie Crescent Opening Hours: To access the webchat, click the Ask Oscar button on the right bottom part of a page. . Beijing 10004 4th Floor, The Peninsula Plaza The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Hours of waiting at a helpline just to have the call dropped. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Private Bag 92007 In my professional career, I am honoured to have received recognitions and awards for what I do best as a creative. Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). . This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. More contact details - Contact directory. Special Assistance - 0800 028 4149. Email: akl.baggage.services@menziesaviation.com 19/ 20. Executive Traveller exclusive. International airport cargo contact details. They can remove all that drama from your booking experience. Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. The team typically replies in a few minutes. Tel read more, Thai Airways Karachi Office The hub includes details on changing flight requirements, credit and refunds. Air New Zealand Limited (Mori: Araraurangi Aotearoa) is the flag carrier airline of New Zealand.Based in Auckland, the airline operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries, primarily around and within the Pacific Rim. The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. No. Air New Zealand Singapore office. Air New Zealand customer service and phone numbers in New Zealand (Auckland, Chatham Islands, Christchurch, Dunedin, Gisborne, Greymouth, Hamilton, Hokitika, Invercargill, Kaikohe, Kaitaia, Kerikeri, Masterton, Milford Sound, Napier, Nelson, New Plymouth, Motueka, Mount Cook Village, Oamaru, Palmerston North, Paraparaumu, Queenstown, Rotorua, Taupo, Tauranga, Te Anau, Timaru, Wanaka, Wellington, Westport, Whakatane, Whanganui, Whangarei), Australia (Adelaide, Brisbane, Cairns, Gold Coast, Hobart, Melbourne, Perth, Sunshine Coast, Sydney, Townsville), American Samoa (Pago Pago), Fiji (Nadi, Suva), French Polynesia (Papeete), Cook Islands (Rarotonga), New Caledonia (Noumea), Niue (Alofi), Norfolk Island, Papua New Guinea (Port Moresby), Samoa (Apia), Tonga (Nukualofa), Vanuatu (Port Vila), Argentina (Buenos Aires), Canada (Vancouver), China (Beijing, Guangzhou, Shanghai), Germany (Frankfurt), Hong Kong, Indonesia (Jakarta, Bali Denpasar), Japan (Fukuoka, Hiroshima, Nagoya, Okinawa, Osaka, Tokyo, Shizuoka, Sendai), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore, South Korea (Seoul), Taiwan (Taipei), Thailand (Bangkok, Phuket), UK (London, Heathrow), US (Chicago, Dallas, Honolulu, Houston, Los Angeles, New York, San Francisco, Washington), Vietnam (Ho Chi Minh City, Hanoi), and more. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Airpoints is Air New Zealand's loyalty programme, and anyone in the world is New Zealand 1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: williamchen.tpe@worldwidegsa.com, C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: NZCARGO.UK@FLYUS.AERO, Sign Up here to receive our NZ operational updates, Email general cargo enquiries: CSBookings@airnz.co.nz, Email Sydney office: freightcustomerservice@qantas.com.au, Email Melbourne office: auscgo@airnz.co.nz, Email Brisbane office: auscgo@airnz.co.nz, Email Adelaide office: auscgo@airnz.co.nz, Email Gold Coast office: auscgo@airnz.co.nz, Email Tonga office: nzcargo@freightcentre.to, Email Samoa office: csbookings@airnz.co.nz, Email San Francisco office: cargobookingssfo@airnz.com, Email Atlanta office: airnz@atc-aviationusa.com, Email Houston office: airnz@atc-aviationusa.com, Email Dallas Ft Worth office: airnz@atc-aviationusa.com, Email Hawaii office: cargobookingslax@airnz.com, Email Miami office: bookings@oneskyair.com, Bookings & Sales: nz.bookings@expaircargo.com, Bookings & Sales:nz.bookings@expaircargo.com, Email Hong Kong office: hkgcargo@airnz.co.nz, Email Shanghai office: pvgcargo@airnz.co.nz, Email Taiwan office: williamchen.tpe@worldwidegsa.com, Airport Services Rd, Avarua District, Rarotonga.

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